Systems Development Administrator

Reporting to Systems Development Manager

We are looking for a knowledgeable and passionate Systems Development Administrator to join our team. The Systems Development Administrator at Central Pharma will be responsible for assisting the development and maintenance of all Salesforce and non-Salesforce applications.

The hours of work for this role would be Monday to Thursday, 8:30am to 5pm, and Friday 8:30am to 2pm.

Role Responsibilities:

• Support with Salesforce platform CRM & ERP solutions, including day-to-day queries and upgrades.
• Review end to end processes to identify opportunities for improving efficiency and effectiveness.
• Analyse and implement business requirements based on user stories.
• Provide user training and create training materials as needed.
• Develop management and user dashboards, reports, validation rules, workflows, and processes.
• Maintain Salesforce best practices.
• Data integrity management.
• Resolve user support tickets.
• Support user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups.
• Provide support with all internal IT systems and hardware where required within the business.

The above is not a complete and exhaustive list and other duties may be required to be undertaken as and when necessary.

Skills & Competencies:

• Proven work experience as a Salesforce Administrator or similar role.
• Point-and-click Salesforce administration and customisation.
• Excellent skills in ERP software and Microsoft Office products.
• Experience with implementing software change.
• Works very well on own initiative and within a team.
• Experience with other IT systems and hardware.

A Salesforce Administrator mock test will be required during the interview process to gauge competency.

Relationships:

The position reports directly into the Systems Development Manager. The role has strong working relationships with all departments in the business, communication is key.

What Central Pharma can offer you:

• Employee Assistance Programme
• Career Progression
• 25 days holiday a year plus bank holidays
• Refer a Friend recruitment scheme
• Free refreshments on site
• Free parking on site